At Pure Orbit, we understand that good health is one of the most essential things in life. That’s why we’re committed to offering the best in customer service.
Have a question? Check out our Frequently Asked Questions! Don’t see what you’re looking for? Call us today at 866-411-0710 or contact us via our contact form. One of our expert staff will reach out to give you all the answers you need!
Ordering Pure Orbit Products
We ship all products for free within the U.S.A.
We ship your order using the fastest and most reliable courier service available. While we can’t guarantee a time-frame, we do aim to have your order in your hands within 1-2 days of the date you place your order.
The minute we get your order, we kick it into high gear. We’ll fulfill your order and get it out to our queries as quickly as possible, generally within 24 hours.
Once you place an order through our secure website, payment will be taken from your account or credit card immediately.
At Pure Orbit, we want you to be happy with your purchase. We strive to replace any wrong or damaged products fast! Simply contact us at via our helpline at 866-411-0710 or our Contact Us form, and we’ll take care you right away!
You can change or cancel your order up until the time it leaves our facility. Just give us a call at our customer support line, and we’ll take care of things on our end!
Once your order has been shipped, we’ll send out an email with a link to your tracking code. Just click your link to track the progress of your delivery and don’t forget to contact us if you have any questions or concerns!